Terms of Service
Last updated: March 2026
This website is operated by Nomad the Label Limited Company, a company registered in England and Wales (Companies House registration number 17069993). Throughout the site, the terms “we”, “us”, and “our” refer to Nomad the Label Limited Company. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, customers, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website after any changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform that allows us to sell our products and services to you.
Section 1 – Online store terms
By agreeing to these Terms of Service, you confirm that you are at least 18 years of age, or that you are accessing the site with the knowledge and consent of a parent or guardian.
You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws and consumer protection legislation).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of these Terms will result in an immediate termination of your access to the Service.
Section 2 – General conditions
We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.
You understand that your content (not including credit card information) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to the technical requirements of connecting networks or devices. Credit card information is always encrypted during network transfers.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, or access to the Service, without our express written permission.
The headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.
Section 3 – Accuracy, completeness, and timeliness of information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.
This site may contain historical information, which is provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on it. It is your responsibility to monitor changes to our site.
Section 4 – Modifications to the service and prices
Prices for our products are subject to change without notice. All prices displayed on our UK Store are inclusive of VAT where applicable.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service, except as required by law.
Section 5 – Products and services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Returns Policy.
We have made every effort to display our products’ colours and images as accurately as possible. We cannot guarantee that your device’s display of any colour will be accurate.
We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis. All product descriptions and pricing are subject to change at any time at our sole discretion. We reserve the right to discontinue any product at any time.
Nothing in these Terms affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015.
Section 6 – Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, with the same credit card, or with the same billing and/or shipping address. If we make a change to or cancel an order, we will attempt to notify you using the contact details you provided when placing the order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and to promptly update your account details, including your email address and payment information, so that we can complete your transactions and contact you as needed.
Section 7 – Your consumer rights
As a consumer purchasing from our UK Store, you have statutory rights under UK law that cannot be excluded or limited by these Terms of Service. These include rights under:
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The Consumer Rights Act 2015: Goods must be of satisfactory quality, fit for purpose, and as described. If they are not, you may be entitled to a repair, replacement, or refund.
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The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013: You have the right to cancel a distance contract within 14 calendar days of receiving your goods (the ‘cooling-off period’) without giving a reason. To exercise this right, please notify us at care@nomadthelabel.co.uk.
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The Consumer Protection from Unfair Trading Regulations 2008: We will not engage in misleading or aggressive commercial practices.
Nothing in these Terms of Service is intended to, or shall, limit or exclude any of your statutory consumer rights.
Section 8 – Optional tools
We may provide you with access to third-party tools over which we neither monitor nor have any control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider.
Section 9 – Third-party links
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for the content or accuracy of any third-party materials or websites.
We are not liable for any harm or damages related to the purchase or use of goods, services, or content from third-party websites. Please review any third party’s policies and practices carefully before engaging in any transaction. Complaints or queries regarding third-party products should be directed to the third party.
Section 10 – User comments, feedback and other submissions
If you send us creative ideas, suggestions, proposals, or other materials (collectively, “comments”), whether online, by email, or by post you agree that we may, at any time, without restriction, use any comments that you forward to us. We are under no obligation to (a) maintain any comments in confidence; (b) pay compensation for any comments; or (c) respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary right. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
Section 11 – Personal information
Your submission of personal information through the store is governed by our Privacy Policy, which forms part of these Terms of Service and is incorporated herein by reference. To view our Privacy Policy, please visit nomadthelabel.co.uk/pages/privacy-policy.
Section 12 – Errors, inaccuracies and omissions
Occasionally, our site may contain typographical errors, inaccuracies, or omissions in product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).
We will inform you of any material errors affecting your order and give you the opportunity to cancel or proceed before we process your payment.
Section 13 – Prohibited uses
In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site or its content:
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for any unlawful purpose
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to solicit others to perform or participate in any unlawful acts
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to violate any international, UK, EU or local regulations, rules, laws or ordinances
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to infringe upon or violate our intellectual property rights or the intellectual property rights of others
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to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability
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to submit false or misleading information
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to upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Service
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to collect or track the personal information of others
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to spam, phish, pharm, pretext, spider, crawl or scrape
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for any obscene or immoral purpose
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to interfere with or circumvent the security features of the Service or any related website
We reserve the right to terminate your use of the Service for any prohibited use.
Section 14 – Disclaimer of warranties; Limitation of liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, except as required by applicable law.
To the fullest extent permitted by law, in no case shall Nomad the Label Limited Company, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any indirect, incidental, punitive, special or consequential loss or damage of any kind, including, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, or replacement costs, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the service or any products procured using the service.
Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any breach of the terms implied by the Consumer Rights Act 2015; or (d) any other liability that cannot be excluded or limited under applicable UK law.
Section 15 – Indemnification
You agree to indemnify, defend and hold harmless Nomad the Label Limited Company and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
Section 16 – Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms of Service, and this determination shall not affect the validity and enforceability of any other remaining provisions.
Section 17 – Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If, in our sole judgement, you fail to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
Section 18 – Entire agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.
Section 19 – Governing law and dispute resolution
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, except that if you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in the courts of your country of residence.
We are committed to resolving disputes informally wherever possible. If you have a complaint, please contact us first at care@nomadthelabel.co.uk. If we cannot resolve your complaint, you may also be entitled to use an alternative dispute resolution (ADR) scheme. We will provide details of any applicable ADR scheme upon request.
For further information on your rights, you may also contact the Citizens Advice consumer helpline or visit https://www.gov.uk/consumer-protection-rights.
Section 20 – Changes to terms of service
You can review the most current version of the Terms of Service at any time at nomadthelabel.co.uk/pages/terms-of-service.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
Where we make material changes to these Terms, we will take reasonable steps to notify you, such as by posting a notice on our website or emailing you if you have an account with us.
Section 21 – Contact information
Questions about the Terms of Service should be addressed to us at:
Email: care@nomadthelabel.co.uk
Phone: +44 7447 193970
Address: 167-169 Great Portland Street, Fifth Floor, London, W1W 5PF, United Kingdom
